Our Response to COVID-19

Updated: July 7, 2021

In accordance with provincial guidelines:

Alberta: 

All stores in Alberta are open and walk-ins are welcome. Masks are required for eye exam patients and staff; and are recommended for customers when shopping.

B.C.

All stores in B.C. are open and walk-ins are welcome. Masks are required for eye exam patients and staff; and are recommended for customers when shopping.

Ontario:

All stores in Ontario - except for our RBC Plaza store - are open to 50% capacity. This includes stores in shopping malls. Masks are required for all customers, eye exam patients, and staff. Our RBC Plaza store remains temporarily closed.

Customers in Canada no longer need to book retail appointments; and all open stores are accepting walk-in visits.

We will continue to follow measures that ensure safety is top of mind for both customers and our teams. 

We will continue to follow provincial government COVID-19 guidelines in all of our stores which include sanitization processes and mask-wearing, capacity restrictions and physical distancing where required.