Our Response to COVID-19

Updated: September 16, 2021

In accordance with provincial guidelines:

Alberta: 

All stores in Alberta are open and walk-ins are welcome. Masks are required for eye exam patients and staff; and for customers when shopping. Capacity restrictions are in place as per the provincial government guidelines.  

B.C.

All stores in B.C. are open and walk-ins are welcome. Masks are required for eye exam patients and staff; and for customers when shopping.

Ontario:

All stores in Ontario - except for our RBC Plaza store - are open to 50% capacity. This includes stores in shopping malls. Masks are required for all customers, eye exam patients, and staff. Our RBC Plaza store remains temporarily closed.

Manitoba:

All stores in Manitoba are open and walk-ins are welcome. Masks are required for eye exam patients and staff; and for customers when shopping.

Customers in Canada no longer need to book retail appointments; and all open stores are accepting walk-in visits.

We will continue to follow measures that ensure safety is top of mind for both customers and our teams. 

We will continue to follow provincial government COVID-19 guidelines in all of our stores which include sanitization processes and mask-wearing, capacity restrictions and physical distancing where required.